Refund & Cancellation Policy

This Refund & Cancellation Policy outlines the terms under which refunds may be issued for courses and services provided by FTechEDU. Please read this policy carefully before enrolling.

1. Course Enrollment

Once a course is purchased and access is provided, the enrollment is considered confirmed.

2. Refund Eligibility

• Refund requests must be submitted within 7 days of purchase
• No refunds after course content has been accessed beyond introductory modules
• No refunds for discounted or promotional courses
• No refunds for certification or examination fees

3. Non-Refundable Situations

• Change of mind after enrollment
• Failure to attend classes or complete the course
• Technical issues caused by user devices or internet connectivity
• Violation of Terms & Conditions

4. Cancellation Policy

Course cancellations must be requested in writing via email. FTechEDU reserves the right to approve or deny cancellation requests.

5. Refund Processing

• Approved refunds will be processed within 7–10 working days
• Refunds will be issued using the original payment method
• Transaction or gateway charges are non-refundable

6. Course Changes & Discontinuation

FTechEDU reserves the right to modify, postpone, or discontinue any course. In such cases, eligible users may receive a partial or full refund.

7. Policy Updates

This policy may be updated at any time without prior notice. Continued use of services implies acceptance of the updated policy.

8. Contact Information